| Disaster recovery
Title : Online backup disaster recovery
Audience : Small business principals and managers with
an interest in backup disaster recovery.
Source : http://www.backupanytime.com/whitepaper.htm
Posted : Feb 07
Copyright : backupanytime original content.
Redistribution as is : No permission required (with
credits)
Modification : With written permission from backupanytime.
This document has been written to address the issues
of the persons to call and steps involved when running
a disaster recovery with the backupanytime software.
If you are not a backupanytime client you are welcome
to read on but please understand that the scope of "disaster
recovery" is too wide for one document to include
all scenarios and this document is specifically written
for the benefit of those covered by the backupanytime
online backup system.
You do not need to use the backupanytime disaster
recovery feature to restore files to a functional system.
To do this all you have to do is redirect restored files,
chose restore. Then pick your files, file types or dates.
Please contact support before you act if you have any
concerns. Remember, phone support is unlimited for backupanytime
clients and you will not incur any additional charges
for calling support.
If your computer is completely destroyed or stolen
you can use the disaster recovery feature to retrieve
your files on a new system.
Again, we would like you to involve support in this.
Preliminary steps.
- Do not panic. You have procedures in place. Act
procedurally.
- Inform all interested parties that you have I.T.
issues and you will update them.
- Have your security information in front of you
and call backupanytime.
Steps involved to run disaster recovery.
(Please do this while talking to backupanytime support)
The procedure is as follows.
- Reload the software. The best source for this is
our website as any media you have may pertain to older
versions. All of our software is backwards compatible
but you may as well use the latest version available.
If you dot know which version you run, contact support
and they will know.
- During the install, the system will ask if you are
a new client or an existing client running a disaster
recovery. Choose disaster recovery. You will be asked
for your security information. On providing this,
the system will authenticate your system with our
server. Indexing will begin to make files available
to you. This process does not take long as it does
not involve transfer of your data, just indexing so
your new system can become aware of what backups are
available to you. When this completes, you can restore
as normal. Restore of all data or considerably large
quantities may take some time online. Backupanytime's
bit level backup clients may find restore very fast
if their local bit store is intact. If your broadband
is down and you do not have bit level backup or a
local bit level backup store, you can avail of our
"man in van" service to make the data available.
If you are not in a backupanytime data store location
(time of print Ireland, and U.S.) we can have the
data securely (only you have the encryption code)
transferred to a data centre near you or shipped on
request. Alternatively you could have your broadband
provider up your service account level temporarily
to allow once off bulk transfer.
If you found this document helpful you may like to
visit www.backupanytime.com/whitepaper.htm
or our website proper at www.backupanytime.com
If you are a system administrator and would like technical
details please register your interest on our contact
page requesting membership of our private white
paper area for I.T. Professionals.
"Where there is a backup there
is a way"
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