prerequisites

We are not here to replace your current technical support suppliers. We offer additional protection for your I.T. asset and our ability to do this effectively is enhanced by the existence of a good working relationship with existing I.T. staff and third party suppliers. Ideally, any online backup provider should be introduced to your on site support manager or provider at an early stage to increase backup selection accuracy and inform relevant third parties about the additional redundancy and protection provided by online backup.

Online backup should be seen as an addition to your current information technology defense and asset portfolio and not a replacement for any functioning component.

All business computer networks, regardless of size should have the following.

Up to data anti virus software.

Adequate Spam protection.

Spyware protection.

Local, dependable onsite technical support.

Fair and enforceable usage policy particularly with regard to email and internet usage including downloading and installing software.

Operating system and software update policy.

Piracy watch and anti piracy policy.

Data protection and management policy and procedures.

Your general I.T. providers should be the first point of contact for all of the above. We are here to assist them if required.