What is the BackupAnytime Security Suite?
The BackupAnytime Security Suite protects the data on your computer by allowing you to erase or shred your data by remote in case your computer is lost or stolen. It can also record pictures and sound, collect data about its environment, record information that might help discover its location, and transmit all this to your BackBackupAnytime account for you to view, print, and pass on to the Gardai/ Police.

What BackupAnytime Versions does it work with?
The BackupAnytime Security Suite is included in the Personal & Small Business Edition subscriptions.

What do I do if my computer is lost?
Immediately go to another computer and log into your account at the BackupAnytime website. Select the Preferences tab. Click the Security Suite button. Place a checkmark in the space beside Activate Security Suite. Click Save Changes. Check back regularly until you see a message that says, "Security Information Received." Select the other tabs to view your information. See page 3 in User Guide.

Can I activate the Security Suite from my own computer using the BackupAnytime application?
No. For security and privacy reasons, the Security Suite must be activated from a web browser. It does not appear on any of the BackupAnytime application's screens.

Can you (or anyone else) see the pictures or other info from my computer? Can you turn on my camera and spy on me?
The data sent by the Remote Security Suite is encrypted using the encryption key you selected when you installed it. If you entered your own encryption key, only you can view the data. If you chose to use BackupAnytime's default encryption key, BackupAnytime can assist you to recover your information, but only with your permission.

But in an emergency, can I call BackupAnytime to activate the Security Suite?
Yes, during normal Technical Support hours. You will have to answer some security questions so we can make sure it's really you. You may be charged a fee for immediate access to Tech Support.

Do you guarantee that the Remote Security Suite will work?
The Remote Security Suite will not work if someone disables BackupAnytime or uninstalls it, formats the hard drive, or doesn't connect the computer to the Internet. Some of the information collected by the Remote Security Suite depends on the proper operation of a camera, microphone, Internet connection, wireless network card, and the detection of wireless access points. If some or all of these resources are missing or inoperable, the Remote Security Suite may not be able to collect information, transmit it to the BackupAnytime Servers, or respond to commands to erase or shred files.

What is your refund policy?
Click Here to read about the BackupAnytime Easy Refund Policy.

How do I sign up?
The Remote Security Suite is included in the BackupAnytime Personal & Small Business Editions. Please contact us to inquire about Remote Security Suite for Server Edition.

For further information about the Remote Security Suite, see our User Guide.